Our client is one of the UK's largest and most progressive Football Centre operators. They are currently going through a period of development and growth and are looking to recruit a Deputy General Manager to join their team in the West London locality.
Responsible for:
Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times.
Purpose of Job:
To provide a quality, effective and efficient service to users of our clients facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:
• To supervise all employees including reception, bar, security staff and referees employed by the company, ensuring the highest standard of service is provided to all customers and guests at the facility.
• To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off-peak periods.
• Assist the General Manager with the recruitment and selection of all non-managerial staff.
• To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
• To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first -aid and emergency evacuation procedures.
• Attend weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
• Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
• To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
• To co-ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.
Benefits:
Birthday Holiday
Paid breaks
Pension scheme
Access to employee assistance careline for you and your family
Bonus scheme based on KP’s
Team incentives
50 % Discount on related products (parties function hire, food)
Free individual pitch hire
Annual events – Christmas night out
Uniform provided
Fantasy football team league with prizes